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Senior Software Developer

Can you demonstrate : A consistent track record of delivery and excellent software engineering skills? Extensive experience in software development and project management? Extensive knowledge and experience of internet and mobile application development? Experience of executing the software development life … Continue reading

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Home » Jobs » IT/Admin » Technical Analyst
REF: 2178

~ Technical Analyst

This role would ideally suit someone with at least two years experience working within a Technical role with good problem solving skills. There is a requirement that the successful candidate be flexible enough to travel to other offices within the UK firm during the working week.

Responsibilities:

  • First line software and hardware support to customers both office based and remote, including proactive advice and training.
  • Daily administration and backup of Windows 2000/2003 fileservers and local network infrastructure.
  • Daily maintenance of the IT fixed asset register.
  • Installation, configuration and administration of desktop and laptop PC’s, printer hardware, telephones, mobility devices (Windows Mobile & Blackberry) and remote tools.
  • Cable management – physical and admin.
  • Travel to other UK offices to provide holiday/sickness cover.
  • Emphasis on taking initiative whilst following procedures and working with systems and processes.
  • Responsible for providing an extremely high level customer focused On-site support service to all members of the firm.
  • Liaison with the Regional On-site Services Manager on specific issues when necessary.
  • Regular liaison with internal and external technical and network engineers when necessary.
  • Regular liaison with Hardware Maintenance Company to ensure that equipment is repaired in accordance with the maintenance agreement.

Applicants should have a knowledge and understanding of the following key applications: –

  • Microsoft Windows XP, Vista and Win7.
  • Microsoft Office 2003, 2007 and 2010 including Outlook.
  • Microsoft Internet Explorer 6, 7 and 8

To qualify you must also have:

  • Five GCSE’s and at least two years work experience in IT in a customer facing, ‘on site’ support role or service desk role.
  • Communications and Team Working Skills.
  • Relationship Management Skills.
  • Marketing and Selling Skills
  • Problem Solving Skills.

Call Sandra for further details.

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