~ Senior Administrator

As senior administrator within this dynamic and supportive client, your role will cover :

• Undertake all routine administration for clients or as instructed
• Accurately effect client banking instructions.
• Have an awareness of client take on procedures and the associated risk involved.
• Become familiar with team’s existing allocated client portfolio.
• Ensure quality day to day service for team’s client portfolio.
• Have an understanding of trust and corporate regulatory requirements.
• Communicate effectively and concisely with other team members.
• Maintain a courteous, positive and professional manner with both external and internal clients /colleagues at all times.
• Pro-actively work with internal individuals and groups to ensure timely delivery of client data.
• Ability to resolve queries/find solutions.
• Be familiar with and adhere to all internal practices and procedures.
• Maintain focus on chargeable time.
• Manage and record own time effectively and accurately.
• Be responsible and effective in cash collection and control of debtors.
• Construct accurate written communications – letters, emails, minutes.
• Take responsibility for self development.
• To motivate and train junior staff members.
• Work on agreed training requirements and performance goals to ensure on-going development.
• Consult and escalate issues and exceptions to senior team members to alleviate problems or risks.

Call Sandra for further information in confidence